Shipping policy
Thank you for visiting and shopping at Gharmart. Following are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping (Within Pakistan)
We delivery all across Pakistan, including major cities like Islamabad, Rawalpindi, Lahore, Karachi, and Peshawar, as well as remote areas.
- Standard Delivery Time: 3 to 5 business days.
- Processing Time: All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Orders above PKR 3,000: Free Delivery across Pakistan.
- Orders below PKR 3,000: A flat shipping rate of PKR 200–250 will apply depending on your location.
3. Shipment Confirmation & Order Tracking
Once your order has been handed over to our courier partner (TCS / Leopard / Call Courier), you will receive a Shipment Confirmation email and SMS containing your unique tracking number. You can track your parcel's live status using that link.
4. Cash on Delivery (COD) & Payment Methods
For your peace of mind and convenience, we offer Cash on Delivery (COD) all over Pakistan. You only pay when the parcel reaches your doorstep. We also accept secure prepaid options via JazzCash, Easypaisa, and Bank Transfer.
5. Damages & Missing Items
Gharmart takes utmost care in packing your orders securely. However, if you receive your order damaged or if any item is missing, please contact us immediately within 24 hours of delivery at our official contact channels with opening videos/photos of the parcel.
6. Contact Information
If you have any questions or queries regarding the delivery of your order, please feel free to reach out to our dedicated support team:
- 📧 Email: immadahmad300@gmail.com
- 📞 Store Phone: (03011077728)